Privacy Policy

1. Who We Are

Zappy Tools is a free online platform providing PDF and image processing tools at zappy.tools. We are the data controller for information collected through our website.

For any privacy-related queries, you can reach us at support@zappy.tools.

2. Data We Collect

Files You Upload

When you use any tool on Zappy Tools, you may upload files (PDFs, images, documents). These files are processed on our servers to perform the requested operation and are immediately and permanently deleted after processing is complete. We do not store, read, index, or analyse the contents of your files for any purpose.

Usage Data

We automatically collect basic technical information when you visit our site, including:

• IP address (anonymised)
• Browser type and version
• Pages visited and time spent
• Device type (desktop or mobile)
• Referring URL

This data is used solely to understand how our tools are used and to improve performance. It is never used to identify you personally.

Contact Form Data

If you submit a message through our contact or feedback form, we collect your name and email address (if provided) to respond to your query. This data is not shared with third parties.

3. How We Use Your Data

We use the data we collect for the following purposes only:

• To process your files and deliver the requested tool output
• To monitor and improve the performance and reliability of our tools
• To respond to support or feedback requests
• To detect and prevent abuse or malicious activity
• To comply with legal obligations

We do not use your data for advertising, profiling, or any commercial purpose beyond operating Zappy Tools.

4. File Processing & Deletion

All files uploaded to Zappy Tools are:

• Processed entirely on our secure servers
• Never accessed, read, or reviewed by our team
• Automatically and permanently deleted immediately after the output file is generated
• Never used to train AI models or improve any machine learning system

We do not maintain any archive or backup of user-uploaded files.

5. Cookies

Zappy Tools uses a minimal number of cookies to ensure the website functions correctly. We do not use advertising cookies or third-party tracking cookies. For full details, please read our Cookie Policy.

6. Third-Party Services

We use the following third-party services to operate Zappy Tools:

• Hostinger — web hosting and server infrastructure
• Google Analytics — anonymised traffic analytics (no personal identification)
• Cloudflare — traffic optimisation and DDoS protection

We do not use advertising networks, payment processors, or CRM tools. None of these services receive your uploaded file content.

7. Data Sharing

We do not sell, rent, or trade your personal data to any third party. We may share data only in the following circumstances:

• When required by law or a valid legal order from a government authority
• To protect the rights, property or safety of Zappy Tools or its users
• With service providers listed above who operate under strict data processing agreements

8. Your Rights

You have the following rights regarding your personal data:

• Right to access — request a copy of the data we hold about you
• Right to erasure — request deletion of your personal data
• Right to rectification — request correction of inaccurate data
• Right to object — object to processing of your data
• Right to data portability — receive your data in a structured format
• Right to withdraw consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at support@zappy.tools. We will respond within 30 days.

9. Data Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, or misuse. Our servers use SSL encryption, access controls, and regular security monitoring. However, no system is 100% secure — if you have concerns about a specific file, we recommend not uploading sensitive documents to any online service.

10. Children's Privacy

Zappy Tools is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of Zappy Tools after changes constitutes acceptance of the updated policy.